TourMANN LLC is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, share, and safeguard data when you visit our website, inquire about our active travel adventures, or book a trip with us. By using our site, you agree to the practices described here.
Information We Collect
When you browse our website, we automatically gather certain details about your visit to help improve the experience and ensure smooth operation. This includes things like your IP address, browser type, device information, referring pages, and the times you access our site. We also track general patterns of how visitors navigate through pages.
If you reach out to us via email, phone, or contact forms, we collect the details you provide, such as your name, email address, phone number, and any messages or preferences you share about potential trips. When you proceed with a booking, we need additional information to process it securely, including payment details, travel dates, and any health or fitness notes relevant to the physical nature of our adventures.
How We Use Your Information
We use the collected data primarily to respond to your inquiries, process bookings, and deliver the active travel experiences you expect from us. This means confirming reservations, sending preparation details, providing updates about your chosen adventure, and handling any necessary customer support.
Your information also helps us maintain and improve our website, analyze usage trends to make navigation easier, and ensure everything runs securely. Occasionally, we may send updates about new trips, special offers, or changes to our offerings, but only if you have indicated interest in receiving such communications.
Sharing of Information
We do not sell or rent your personal data to third parties. We share information only when necessary to operate our services, such as with trusted payment processors for transactions, local guides and partners in destination countries to arrange your adventure safely, or transfer providers for logistics.
In certain cases, we may disclose data if required by law, to protect our rights, or in response to valid legal requests. If we ever consider a business transition like a merger, your information might be transferred as part of that process, but always under similar privacy protections.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes secure servers, encryption for sensitive transactions, and limited internal access to personal data. While we strive for strong security, no online system is completely risk-free, and we encourage you to use strong passwords and safe browsing practices.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences, keep sessions active during browsing, and gather insights on site performance. These small files help make your return visits smoother. You can manage cookie settings through your browser, though disabling them might affect some site features.
Your Rights and Choices
You have control over your personal information. You may request access to the data we hold about you, ask for corrections if something is inaccurate, or request deletion where possible. If you no longer wish to receive promotional emails, simply follow the unsubscribe instructions in any message.
For any privacy-related requests or concerns, feel free to reach out to us directly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be posted here with an updated effective date, and significant changes will be highlighted for your attention.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please get in touch.
TourMANN LLC
155 Dorset St, South Burlington, VT 05403, US
Email: [email protected]
Phone: +1 802-710-4361
This policy was last updated on December 19, 2025.